FAQ

Please be patient, photos and profiles enter the approval process in the order they were received. This usually takes 24 hours, however if the site is experiencing a high volume, this process may take up to 48 hours. If your profile or photos are taking longer, please visit your account Profile and make sure every section is 100% complete.

NOTE: If a section is complete, there will be a green check mark next to it. If you are not a Premium Member, and have not completed all required sections, your profile and/or photo(s) will not be able to enter the approval process.

If your account was suspended, a hold was placed due to suspicious account activity. Your profile and photos will be saved, but you will not be able to use the site, and other members will not be able to view your profile. Messages sent to your account will still be received, but cannot be accessed unless the suspension is fully reviewed and granted by Customer Support. Reasons for account suspension can include:

  • Reports by other members about your profile or conduct
  • Abusive, vulgar or sexually explicit language
  • Asking for money up front or in advance of your date
  • Using our site as an escort, or using the Service to solicit clients for an escort service
  • Using our site to promote, solicit, or engage in prostitution
  • Promoting or advertising a business
  • Selling pictures, videos or cam sessions
  • Soliciting passwords, bank information or other personal identifying information for commercial or unlawful purposes from other users
  • Posting any false, misleading, or inaccurate content about yourself and/or your profile
  • Having multiple active accounts
  • Creating a profile if you are under the age of 18
  • Posting or sending material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18
  • You have disputed a payment that appears as W8Tech.com, W8 Tech, 2BuySafe.com/W8TECH or ALW*W8TECH.COM on your credit card statement

You may deactivate your account by following these instructions:

  • Log into your account
  • Click on your username/thumbnail in the top right corner
  • Select Settings from the drop-down menu
  • On the bottom of the page, you will see the “Deactivate Account” link.
  • Click the link and follow the prompts.

Once you deactivate your account, your profile will be removed from search and will no longer be viewable by other members.

General Questions

Unfortunately, the option to restore messages is not available. We only allow the temporary “Restore” option that shows immediately after deleting a message.

As a Standard (free) Sugar Baby, you are able to use Allowance Only 100% free of charge, however you must always complete the below three steps in order to send messages and favorite members.

1. Your profile must be 100% complete. Please visit your profile and make sure there’s a green check mark next to each profile section.

2. Your profile must be approved. Please be patient, this may take 24-48 hours during peak times.

3. You will also need an approved public photo. Only Premium members can communicate without a public photo.

You can reset your password HERE. Be sure to input the email address you used to create your account.

Tip: Check your spam/junk mail folder if you do not see a prompt password reset email. Occasionally, email providers will automatically mark our messages as spam.

Please send a detailed description of what you’re seeing, what device you are using to access the site (make and model of your device), which operating system you are using (Windows, Mac OS, iOS (iPhone), Android, etc.), and which internet browser you are using (Google Chrome, Internet Explorer, Firefox, Safari, Dolphin, etc.). Where possible, please include a screenshot of the issue or error message. Send this information to Customer Support and we will be glad to assist.

If you signed up with the wrong account type for your own profile, please contact Customer Support and let us know which account type you would like.

NOTE: If you need to change the gender to Male or Female for what you are looking for, click on your username in the top right-hand corner, then click “Your Profile.” From there you can select “Basic Info” and change your setting of what you are looking for.

Standard Sugar Baby Membership:
  • Must have at least one public profile picture and an approved profile to read or send messages.
  • Use search
  • View visitors and favorites lists
Premium Sugar Baby Membership:
  • Can communicate without a public profile photo
  • Can communicate without an approved profile
  • Priority over Standard Members in profile/photo approval process
  • Featured in search
  • Featured on the login page
  • Can hide last login date and time
  • Can hide last login country
  • Can have up to 3 profile locations
  • Ability to share your Wishlist
  • Can see if a member has read their message
  • Can see which members are Standard or Premium
  • Access to advanced search filters such as: Net Worth, Income, and Lifestyle Budget/Allowance
Standard Sugar Daddy Membership:
  • Able to send 10 free messages with an approved profile and at least one approved public photo, but can’t read or reply to messages
  • Use search
  • View visitors and favorites lists
Premium Sugar Daddy Membership:
  • Send and receive messages
  • Featured on the member dashboard
  • Can communicate without a public profile photo
  • Can communicate without an approved profile
  • Priority over Standard Members in profile/photo approval process
  • Hide profile from search
  • Hide online status
  • Hide last login country
  • Save custom search filters
  • Can have up to 3 profile locations
  • Can see if a member has read their message
  • Can see which members are Standard or Premium

Your 10 free messages will be applied to Standard Sugar Daddy accounts that have an approved profile and at least one approved public photo.

Note: The free messages cannot contain contact information of any kind and are moderated to ensure this information isn’t passed along. Upgrading to a Premium Membership will allow you to send contact information freely without restriction, as well as being able to read the replies to any of your messages.

Simply log into your deactivated account to reactivate. You will then be sent a reactivation email. Click the activation link in it and your account will automatically become restored.

At the top of the site you will see a link that says “Interests” with a heart next to it. This is where you can view who has viewed your profile, who has favorited you, and who you have favorited.

A heart is located on every member’s profile. When the heart is empty you have not favorited that user. When the heart is red you have favorited that user.

To edit your preferences, click on your username in the top right-hand corner, then click “Your Profile.” From there you can select “Basic Info” and change your setting of what you are looking for.

NOTE: If you want to change yourself from a Sugar Baby (Attractive) to a Sugar Daddy (Generous) or vice-versa, please contact Customer Support and let us know which account type you would like.

To block a member: Click the gear icon on the user’s profile, next to the Favorite button, and click on ‘Block (username)’. Blocking will prevent the member from communicating with you and from seeing your profile.

IMPORTANT: If a user has threatened you or committed an act of violence or theft, please contact your local law enforcement agency. Also, report the member from their profile or your conversation with them.

Click the gear icon on the user’s profile, next to the Favorite button, and click on ‘Report Member’. Pick the appropriate reason from the list and provide a clear description of the violation. Additionally, you may also block the member which will prevent them from communicating with you and from seeing your profile.

IMPORTANT: If a user has threatened you or committed an act of violence or theft, please contact your local law enforcement agency. Also, report the member from their profile or your conversation with them.

If you have an issue that is not explained in our FAQ sections, please contact Customer Support and someone from our dedicated support team will reply back within 24-48 hours.

You can also send an email to support@allowanceonly.com from the email associated with your AllowanceOnly account.

Note: We do not offer customer support via telephone at this time.

Profile Maintenance

  • Duplicate Information
  • Contact Information (last name, phone number, social media usernames, email address, etc.)
  • Links to any other websites
  • Requests for sex or sexually explicit text
  • Specific monetary amounts
  • Commercial activity of any kind

1. Click on your profile photo icon in the top right corner to display the drop down menu. Select “Profile” in the top right to display the drop down menu.

2. Select the “Profile Basic Info” drop down option to access the edit profile options such as Basic Info, Personal Info and Description.

3. After you have made your changes, click the “Save Changes” button.

NOTE: If a section is complete, there will be a green check mark next to it.

To determine what is missing from your profile, click on the grey reminder bar located at the top of your profile page, this will take you to the areas you are missing. Be sure to check each profile section to make sure they are completely filled out. If a section is complete, there will be a green check mark next to it.

Photo Information

Please be patient, photos and profiles enter the approval process in the order they were received. This usually takes 24 hours, however if the site is experiencing a high volume, this process may take up to 48 hours. If you haven’t completed your profile, and are not a Premium Member, you will need to complete your profile first before your photo(s) enter the approval process.

1. To access your photos, click your thumbnail photo on the top right to display the drop down menu. Then click “Your Profile”

2. Use the left hand menu to choose the “Photos” option.

3. Click the “Add Public Photo” button if you would like to add a public photo. For private photos, click the “Add Private Photo” button.

When uploading a public photo, please follow the rules listed below. Photos that violate the guideline will be denied and your account may be suspended.

Photos can include:

  • Photos must include yourself.
  • Bottom nose to chin photos.
  • Partially blurred or masked photos.
  • Clothed photo of body without your face.
  • Couple photos, only if you’re present in the photo.
  • Houses, Cars, Yachts are allowed if you’re present in the photo.
  • Fully covered lingerie, underwear and bikini photos.

Things that are not allowed:

It’s important to note that violating the rules below may result in a disabled account or discontinued use, without warning.

  • Any photos that doesn’t feature yourself.
  • Photos featuring only lips and hands.
  • Photos including children.
  • Nude or sexually explicit photos.
  • Photos containing or depicting illegal content.
  • Duplicate photos.
  • Photos from other members on AllowanceOnly.
  • Copyrighted photos from any website.

When uploading a private photo, please follow the rules listed below. Photos that violate the guideline will be denied and your account may be suspended.

Private photos can include:

  • Photos must include yourself.
  • Bottom nose to chin photos.
  • Partially blurred or masked photos.
  • Clothed photo of body without your face.
  • Couple photos, only if you’re present in the photo.
  • Houses, Cars, Yachts are allowed if you’re present in the photo.
  • Fully covered lingerie, underwear and bikini photos.

Things that are not allowed:

It’s important to note that violating the rules below may result in a disabled account or discontinued use, without warning.

  • Any photos that doesn’t feature yourself.
  • Photos featuring only lips and hands.
  • Photos including children.
  • Nude or sexually explicit photos.
  • Photos containing or depicting illegal content.
  • Duplicate photos.
  • Photos from other members on AllowanceOnly.
  • Copyrighted photos from any website.

1. To access your photos, click your thumbnail photo on the top right to display the drop down menu. Then click “Your Profile”

2. Use the left hand menu to choose the “Photos” option.

3. Click the Settings (Gear) icon, and click the “Delete Photo” option located in the lower right hand corner.

Main profile photos must be public. Please note private photos cannot be set as a main profile

1. To access your photos, click your thumbnail photo on the top right to display the drop down menu. Then click “Your Profile”

2. Use the left hand menu to choose the “Photos” option.

3. Click on the icon located at the bottom of the picture.

To grant or revoke private photo permission from a user, visit their profile and click on the red “Share/Unshare Private Photos” link under the “Messages” button.

You can view all of your private photos shares on your Photo Permissions Settings page.

NOTE: If you are using the phone app, tap on the “Message” button on a member profile to open a conversation page. Next tap the gear icon in the top right corner of the app, choose “Share Private Photos” in the menu.

Please send us a copy of your government issued photo ID and we will be happy to approve your photo(s). You may blur out all personal information, as we only need to see your photo.

If you have found someone using your photo on the website, you can request that the photo be removed by writing to customer support. Please submit a support ticket here. Be sure to provide your email address so we may contact you if we have questions. For example, we may ask you to provide us with a copy of a government issued identification or other evidence that proves the photo is yours.

Disclaimer: An arrangement is not an escort service. AllowanceOnly in no way, shape or form supports escorts or prostitutes using our website for personal gain. Profiles suspect of this usage will be addressed by the AllowanceOnly Misconduct Team and banned from our website.